Cox Powertrain launches an engine management app

The British manufacturer of diesel outboard engines launches Coxswain™, its new diesel outboard management app.

The British company specialising in diesel outboards, Cox Powertrain, has announced a new generation of mobile boating technology with the launch of the Coxswain™ app – a powerful engine management application that gives customers access to after-sales support for their Cox diesel outboards at the touch of a button.

The Coxswain™ app is the first of its kind in the marine industry and was developed as part of Cox Powertrain’s drive to offer unrivalled after-sales service for its customers, backed by a global network of distributors and dealers.

The mobile app offers a unique, tailored experience for Cox customers, with detailed images of Cox powered boats, along with information on each outboard, such as the warranty, service book, serial numbers and maintenance information – all managed in real time. The Coxswain™ app is highly user-friendly, with simple navigation and a design that allows customers to get help when they need it, wherever they are in the world, making it an invaluable tool for quick after-sales support.

https://www.youtube.com/watch?v=8tXoNoVI_lU&t=4s&ab_channel=CoxPowertrain

Customers can request support through the app by naming their trusted dealer and receiving a response within a maximum of 30 minutes of their request. Push notifications are sent through the app to keep customers updated on the progress of their request, making sure they are connected and informed every step of the way. In the meantime, customers are directed to helpful guides to help them diagnose the problem and get their boat back up and running.

The app also has an extensive knowledge base, which allows do-it-yourself fixes for smaller, less technical problems, along with all the relevant owner documentation, thereby cutting down on paperwork and making sure the end user always has what they need.

The Coxswain™ app is free to download for Cox customers and available for desktop, smartphone and tablet. For more information, please contact Cartello Srl, the official Cox distributor for Italy.