SERVICES

From concept to sea: our integrated service

“It’s our job to make the customer experience a little bit better.”

– Jeff Bezos

Behind every service lies a structure built on experience and close relationships with industry professionals. We provide tailor-made solutions, from consultancy to support, ensuring continuity, timeliness, and qualified technical assistance. A daily commitment that makes Cartello not just a supplier, but a trusted partner.

highlights

Tailored technical consultancy and design

Every project requires customized solutions. Our technical team works closely with clients, shipyards, and industry operators, providing qualified, attentive consultancy and supporting the development of tailor-made solutions and special projects, such as Orizon, developed in-house.

From needs analysis to component selection, we assist in every stage, whether it’s identifying the most suitable inboard or outboard engine, selecting a propeller with the right characteristics, or customizing one based on desired performance. Our goal is to optimize performance, ensure long-term reliability, and simplify decision-making processes. A tailor-made approach that leverages technical expertise and deep market knowledge.

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Analysis of the specific needs of the client and vessel

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Advice on selecting the most suitable engine

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Selection and customization of propellers to optimize performance and reliability

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Support in designing special solutions and bespoke projects

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Technical consultancy to enhance system performance and efficiency

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Assistance in decision-making to simplify component selection

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Monitoring and updates on the latest technologies in the marine market

SALES

Sales and distribution

We distribute engines, accessories, and marine technologies, selecting leading brands and cutting-edge products. Our commercial network operates nationwide and beyond, ensuring availability, continuity, and fast deliveries.

We actively collaborate with workshops and shipyards to support every stage of installation, providing logistic and technical support throughout the supply chain. Our focus is on efficient logistics, competent customer service, and transparent management—offering more than just a sale: a strong relationship built on trust and reliability.

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Nationwide distribution coverage

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Wide availability and continuity of engines, accessories, and spare parts

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Close collaboration with workshops and shipyards

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Dedicated logistics support for timely and safe deliveries

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Technical assistance throughout the sales chain

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Transparent, customer-oriented management

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Competent and responsive customer service  

Support

After-sales support and maintenance

The Cartello network ensures reliable, widespread, and continuous technical support throughout Italy. Leveraging over 40 years of know-how, we provide direct interventions at key shipyards and qualified technical support to our dealers.

Excellence is guaranteed by ongoing training programs that constantly update skills and tools. We manage the supply and distribution of original Yanmar, Cox, and Nakashima spare parts, ensuring availability, speed, and compatibility.

Post-sales reliability is one of our distinguishing features, designed to ensure operational continuity and peace of mind at sea. Every intervention is executed with precision and timeliness to maximize operational efficiency for our clients, wherever they are. 

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Direct interventions at key shipyards for qualified, timely assistance

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Specialized technical support for group dealers

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Continuous training programs for technicians and operators

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Efficient management of original spare parts supply and distribution

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Ongoing commitment to operational continuity and safety at sea

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Post-sales service designed to provide peace of mind and reliability throughout the product lifecycle

ContaCT US

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